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Effective selling
Making sales is the biggest hurdle facing most start-up businesses. It's often the make-or-break factor. But there are several ways to boost your success rate when it's just you and the customer.
Whatever you are selling - from a mobile phone to a meal - the basic approach is the same. This briefing covers the four essential stages:
  • Making sure you talk to the right person.
  • Finding out your customers' needs.
  • Selling the benefits, not the features.
  • Closing the sale.

Click the link below to access the full document

Effective selling - factsheet
 
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